Important warranty note:
Winix Australian 2-yr replacement warranty applies only for units sold by Ausclimate and Ausclimate-authorized retailers. Ausclimate/Winix warranties are null and void if a consumer is using the product in any region other than that for which it was intended. Our models are specifically manufactured by Winix for the Australian/NZ market.
free delivery details
If you have any queries regarding your purchase or special
delivery requirements, please email [email protected]
*delivery within 1-3 business days in most major Australian cities & regional areas
For our overseas customers, please contact us for details about our affordable overseas delivery rates
DELIVERY UPDATE (COVID-19):
The ongoing challenges of COVID-19 may result in some delivery delays. Please note that we are doing everything that we can to minimize any inconvenience.
To minimise the risk of spreading or contracting COVID-19, signatures will not be required for parcel delivery. Fastway Couriers/Aramex Australia will be processing all deliveries as an ATL (Authority to Leave) transaction. This means the parcel will be left in a safe place at the delivery address, and a photo will be taken of the item at the door. If the courier cannot deliver the package to a safe place, they will leave a calling card with further instructions. In this instance, the parcel will be dropped into a local Parcel Connect outlet for collection at a convenient time or returned to the nearest depot for re-delivery. For more information: ausclimate.com.au/article/ausclimate-delivery-update-covid-19
All Ausclimate model-types undergo stringent, comprehensive legislative and regulatory testing by independent government accredited bodies to ensure our products meet the highest Australian industry safety standards possible, giving you absolute confidence in your purchase.